1. Introduction
Quantivo LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at quantivo.host or use any of our services.
By accessing our website or using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access our website or use our services.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically, and information from third parties:
- Account Information: Name, email address, billing address, phone number, and payment information when you create an account or place an order.
- Technical Information: IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit.
- Communication Data: Content of messages you send to our support team via email, contact form, or ticketing system.
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience on our website. See Section 7 for details.
- Payment Information: We process payments through secure third-party payment processors. We do not store full credit card numbers on our servers.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our hosting services and related products
- Process transactions and send you related information, including purchase confirmations and invoices
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Send promotional communications, such as information about products, services, and events — you may opt out at any time
- Monitor and analyze usage patterns to improve our services
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Comply with our legal obligations
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and delivering services (such as payment processors, email delivery services, and analytics providers). These providers are contractually bound to handle your data securely and only as directed by us.
- Legal Requirements: We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
5. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide you with our services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
If you close your account, we may retain certain information for up to 7 years for accounting, legal, and auditing purposes. After this period, your data will be securely deleted or anonymized.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, hashed and salted password storage, regular security audits, and restricted access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Cookies
We use cookies — small text files stored on your device — to improve your browsing experience and analyze website traffic. Cookies we use include:
- Essential Cookies: Required for the website to function properly, including session management and security features.
- Analytics Cookies: Help us understand how visitors interact with our website so we can improve our content and services.
- Preference Cookies: Remember your settings and preferences for a better experience on future visits.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal data
- The right to correct inaccurate or incomplete data
- The right to request deletion of your personal data ("right to be forgotten")
- The right to restrict or object to the processing of your data
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us at office@quantivo.host. We will respond to your request within 30 days.
9. International Transfers
Quantivo LLC is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfer.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a minor has provided us with personal information, please contact us and we will delete such information promptly.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on our website, at least 14 days before the changes take effect. We encourage you to review this policy periodically.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Quantivo LLC — Privacy
30 N Gould St Ste R, Sheridan, WY 82801, USA
Email:
Phone: +1 (307) 310-8998